Even though we can’t physically be with you, we can use online video / telephone physiotherapy consultations to be virtually with you. We can gain a lot of information talking to you and watching your body move, to help with all injuries.

If you have a new injury or need to review or advance a current problem, we are using video online consultations to support you throughout this period.

For those who can’t access the internet, we can also provide over the phone consultations.

 

Frequent questions regarding the this service are:

How do I book an online video / telephone consultation?

Bookings will operate as per normal. Just contact us on 01727 855414 or e mail info@orchardphysio.co.uk and we will book a convenient time.

 

What technology do I need for a remote video consultation?

Any PC, laptop, tablet or smart phone can be used. Just make sure your camera can be moved around if you have to change position. It may also be necessary for you to be able position the camera so that we can see your whole body or at least the relevant area.

We are using Zoom, Facetime or Skype applications. We prefer the online platform Zoom which is a free download to all via https://zoom.us/.

This can be downloaded on to your PC, laptop, tablet or phone on Android or Apple formats. Please make sure you have downloaded the app so you have time to be ready for your consultation.

You will receive an email prior to your consultation containing an invitation which you click on. Please make sure the camera and microphone symbols are switched to on. We recommend playing with it, perhaps try and contact a friend to practise.

 

What do I need for my video consultation?

Very simple, just a little space in a quiet room. You may need shorts or ladies a vest top depending on the area of the body to be examined.

 

How will the remote consultation work?

As normal we will ask a comprehensive set of questions regarding the condition, which may take 15 to 20 minutes. We will then ask you to perform a series of movements and tests to allow us to visually observe your body at rest and during dynamic movement.

We will look at how far a joint can move, the quality of the movement and whether any compensations happen at other areas during the movement. We will strategically work through all the necessary tests to find out what the source of the problem is and what could be causing the problem. This may take some time.

Once we have made a diagnosis we will explain the condition and give you lots of advice. Then we’ll demonstrate postural fault corrections and movements and exercises you can perform at home to help address the source of the pain and correct any bad movement habits that may contribute to the condition.

We can then watch you perform any exercises, etc, to make sure you can perform our recommendations effectively.

We can schedule follow up appointments to monitor your progress.

 

I’m a previous/ current patient and wish to see my normal Physiotherapist. Also, what if they’ become ill?

Our normal physiotherapy team will be available for phone and online video consultations. If a physiotherapist is unwell, our other physiotherapists will be available.

 

Remote Video Consultation Fee List:

Video / Phone Initial Consultation          £50 (Up to 60 minutes)

Video/ Phone Follow – up Appointment   £30* (30 minutes)

*For existing clients requiring less advice and taking significantly less than 30 minutes, fees will be assessed on a case by case basis

 

If you have any other questions or if you’d like to book an appointment please contact our reception team on 01727 855414 or email info@orchardphysio.co.uk.